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What/Why

Monday Support Inbox : will be solely managed by the CSM’s. CSM’s will be responsible for renaming and assigning Tasks to relevant Team Members.

When

Daily

Who

CSM’s are mainly responsible for assigning tasks - however relevant Team members are responsible to respond to clients on assigned tasks.

Resources

Monday & Gmail Support Inbox

Video Tutorial

Step-by-Step Instructions

STEP 1 - Name the Step

  1. Describe..

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STEP 2 -

STEP 3 -

<aside> 👉 NEXT STEPS

  1. Update Monday Board when done and change Status to Completed
  2. Notify … (who needs to know?)
  3. Do … (anything else that needs to happen after completing this SOP?) </aside>